Industry · Beauty & cosmetics

A beauty advisor that knows every skin and shade.

Shoppers get expert routine advice, shade matching and ingredient answers — without leaving the chat.

Beauty & Cosmetics · AI agent• Online
Typing|
The industry problem

What's breaking in beauty & cosmetics right now.

Shade match online is broken

Foundation, concealer, lipstick — wrong shade is the #1 reason beauty returns happen.

Ingredient questions get "Google it"

"Is this retinol-safe with my acid?" — no human answers it, the cart abandons.

Routine building feels random

Customers buy one product, never the full routine. AOV stays low forever.

Sensitivity & allergens

Pregnant, sensitive, allergic shoppers need precise answers — and bounce if they don't get them.

How it works · 01

What the beauty advisor knows

  • Every product: ingredients, shade, finish, suitability
  • Skin types, undertones, concerns — and what works for each
  • Routine layering rules (e.g. retinol + acid timing)
  • Allergen flags: fragrance, parabens, sulfates, pregnancy-safe
  • Stock and shade availability
  • Customer's past purchases and noted concerns
How it works · 02

What it does for every shopper

  • Matches shade from a selfie or quick questions
  • Builds a 3–5 step routine for the shopper's skin
  • Answers ingredient compatibility questions
  • Flags sensitivities and pregnancy contraindications
  • Recommends samples before full-size purchase
  • Re-engages with reorder reminders at the right time
A real example

Indie beauty brand · skincare + makeup

SKUs
140
Monthly sessions
75K
AOV
₪260
Repeat rate
22%
Before the AI agent
8%
Conversion on PDP chat
27%
Foundation return rate
1.2
Avg. items per order
Many
Bounces from ingredient pages
Friday · 23:40 Reply < 30s
Pregnant — can I still use your vitamin C serum?
Yes — our vitamin C serum (10% L-ascorbic acid) is pregnancy-safe. What to avoid from our line during pregnancy: the retinol serum and the salicylic spot treatment. Want me to build a pregnancy-safe routine based on your skin type?
Yes please. Combination skin, prone to dark spots.
Routine ↓ • AM: Gentle cleanser → Vit C serum → Niacinamide → SPF 50 • PM: Cleanser → Azelaic acid (pregnancy-safe brightener) → Moisturizer Want me to set up an auto-refill every 60 days so you don't run out?
What the team sees
Status
🛒 Routine built · 5 items + subscribe
Customer
New · pregnancy-flagged profile
Cart value
₪645
Subscription
60-day auto-refill
Notes
Pregnancy-safe routine · monitor reviews
Pushed automatically to your CRM via webhook.
After 4 months
Chat conversion
22%
From 8%
Foundation returns
13%
From 27%
AOV
+44%
Routine sales
Subscriptions
+58%
Started in chat
Industry-specific

Built for beauty & cosmetics.

01

Selfie shade match

Privacy-safe shade matching from a single selfie — accuracy beats most brand quizzes.

02

Ingredient checker

Real-time compatibility checks for layering, sensitivities and contraindications.

03

Routine builder

AM/PM routines tailored to skin type and concerns — every product from your line.

04

Sample-first

Recommends sample sachets for high-risk purchases — reduces returns dramatically.

05

Subscribe & save

Initiates auto-refill in chat at the perfect cadence per product.

06

Pregnancy & sensitivity

Auto-flags products that aren't appropriate — builds trust, prevents returns.

Who it fits

Made for every shape of beauty & cosmetics.

Indie beauty

Founder-led brands

Luxury cosmetics

Concierge-style service

Clean / vegan

Ingredient-forward shoppers

Skincare-only

Routine-driven brands

Color cosmetics

Shade-heavy catalogs

Beauty retailers

Multi-brand stores

Common questions

  • Within 1 shade for ~85% of users — better than most brand finders. Photo is processed locally and not stored.

Ready when you are

Beauty buying is personal. Stop sending shoppers to Google.

Demo on your store · 14 days · No credit card

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