Industry · Crafts & Artisans

A studio assistant that handles inquiries while you make.

Independent craftspeople and small studios: commission inquiries, shop orders, classes — without dropping makers out of flow.

Crafts & Artisans · AI agent• Online
Typing|
The industry problem

What's breaking in crafts & artisans right now.

Inquiries break the flow

Throwing on the wheel, hands wet — phone rings; productivity gone.

DMs go unanswered for days

Etsy/Instagram messages stack; potential commission goes cold.

Commission scoping is repetitive

Same questions every time; takes hours of email per commission.

Shipping questions never end

International shipping, fragile items, gift-wrap — endless coordination.

How it works · 01

What the studio assistant knows

  • Product catalog: what's in shop, what's custom, prices
  • Maker's style, voice, no-go commission types
  • Commission scoping questions and timelines
  • Shipping rates, insurance, fragile packaging
  • Class catalog, dates, materials, skill levels
  • Studio capacity and waitlists
How it works · 02

What it does for every customer

  • Replies to fans/buyers in the maker's voice
  • Scopes commissions with structured intake
  • Sells shop pieces and manages shipping
  • Books classes and workshop signups
  • Manages waitlists and capacity gracefully
  • Routes special requests (press, wholesale) to the maker
A real example

Solo ceramicist · 1 studio · 24K Instagram

DMs/week
180
Reply rate
12%
Commissions/yr
40
Maker time on email/wk
10h
Before the AI agent
12%
DM reply rate
10h/wk
Maker email time
Lost
After-hours buyers
Broken
Studio flow
Friday · 23:40 Reply < 30s
Hi! Love your work — interested in a custom dinner set for 8 in your forest-green stoneware. Wedding gift. Need by end of August. What's possible?
Hi from [Maker]'s studio — what a lovely gift idea, and forest-green stoneware is a favorite. Quick scoping: 1) Dinner plate + side plate + bowl per person, or just dinner plate? 2) Any allergies to glazes (lead-free always — checking other prefs)? 3) Engraving / initials underneath? 4) Hand-thrown (more variation, more character) or slip-cast (more uniform)? 5) Gift-wrap + handwritten card? With those + your shipping country I can give a real quote + timeline.
3 piece each, no allergies, initials S+R underneath, hand-thrown, gift wrap. Shipping Israel.
Beautiful. Quote: 24 hand-thrown pieces, forest-green, S+R initials underneath, gift-wrapped, care card included, shipping within Israel: ₪3,200. Timeline: 8 weeks from approval — that puts delivery early August, comfortably before end-of-month. Process: 50% deposit (₪1,600) to start, sketches within 2 weeks for your sign-off, balance on completion. [Maker] reviews all commissions personally — sending her this brief, she usually approves within 48h. Want me to hold the slot?
What your team sees
Commission
✅ Pre-scoped · dinner set for 8
Quote
₪3,200 · 8wk · forest-green stoneware
Custom
Hand-thrown · initials S+R · gift-wrap
Deposit
₪1,600 to start
For maker
Reviewable brief · 48h decision
Pushed automatically to your CRM via webhook.
After 4 months
DM reply rate
94%
From 12%
Maker email time
−85%
Reclaimed studio hours
Commission capture
+ 2.4x
After-hours inquiries
Class fill rate
+ 38%
Auto-waitlist
Industry-specific

Built for crafts & artisans.

01

In your voice

Trained on your captions and emails — sounds like you, never robotic.

02

Commission scoping

Structured intake makes quoting honest and fast; you decide what to take.

03

Shop sales

Sells in-stock pieces with sizing, materials and care info.

04

Shipping concierge

Domestic + international, fragile packaging, insurance, gift-wrap.

05

Class & workshop

Signups, waitlists, materials lists, prep notes.

06

Boundary keeper

Holds no-go commissions, says no to wholesale gracefully, protects your time.

Who it fits

Made for every shape of crafts & artisans.

Ceramicists & potters

Studio sales

Textile artists

Weaving, quilting, dye

Jewelry makers

Bespoke commissions

Painters & illustrators

Originals + prints

Furniture makers

Bespoke woodwork

Event florists

Custom installations

Common questions

  • Yes — native connectors for the tools artisan studios use (CRM, scheduler, billing, catalog). Custom APIs via webhooks.

Ready when you are

Stay in flow. Let buyers feel like they reached you anyway.

14 days · No credit card · Cancel any time

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