Industry · Events & Ticketing

An event concierge that sells tickets and saves the show.

Promoters, venues and ticketing platforms: ticket sales, seat questions, refunds, day-of support — without queue collapse.

Events & Ticketing · AI agent• Online
Typing|
The industry problem

What's breaking in events & ticketing right now.

On-sale crashes lose revenue

Big drop on-sale; site slow; queue chaos; revenue and goodwill lost.

Seat questions stop purchases

'Is this section any good?' — no one answers; ticket abandoned.

Weather/cancellation chaos

Show postponed; thousands of refund/credit asks; team drowns.

Day-of support fails fans

Can't find ticket, parking, entry; fan misses opening act.

How it works · 01

What the event concierge knows

  • Event catalog: dates, venues, lineups, support acts
  • Seat maps with sightline notes and accessibility
  • Pricing tiers, dynamic pricing, fees
  • Refund/credit policy and force-majeure terms
  • Venue logistics: parking, entry, food, accessibility
  • Resale/transfer rules and platform policies
How it works · 02

What it does for every customer

  • Sells tickets with seat-quality guidance
  • Manages transfers, resales, refunds, credits
  • Handles weather/cancellation outreach at scale
  • Day-of: tickets, parking, entry, lost items
  • Upsells parking, food packages, merch, VIP
  • Routes safety issues to venue ops
A real example

Promoter + venue · 240 events/yr · 18K capacity

Tickets sold/yr
1.2M
Support tickets/yr
120K
Cancel chaos events/yr
8
Day-of contacts
2K per show
Before the AI agent
Crashes
Big-drop on-sales
Abandoned
Seat-question carts
Days
Refund processing
Fans miss
Opening acts
Friday · 23:40 Reply < 30s
Hadag Nahash Aug 22 Caesarea — 2 seats together, lower section if possible, accessible aisle (mom uses cane). Budget under 900.
Available together in lower section + accessible aisle near: row 14 seats 11–12 (stage-left, good sightline, 8m from accessible aisle), ₪780 total. Also row 9 stage-right at ₪960 (over budget). I'd take row 14 — sightline is the same quality as row 9 here, just stage-left. Pre-paid parking +₪40 (saves 25 min on the way out). Confirm row 14 + parking = ₪820?
Yes. And mom needs to take meds at 9pm — what's the showtime?
Confirmed — tickets being issued. Doors 19:00, opening act 19:45 (Tuna, 30 min), Hadag Nahash 20:30. Setlist usually ~110 min with one break around 21:45 (perfect timing for her 21:00 meds — venue has water stations and benches in the lobby). Accessible aisle entry is gate B. Mobile tickets + parking pass + venue map sent. Anything else?
What your team sees
Tickets
✅ 2 lower · row 14 · accessible-aisle
Upsell
Parking +₪40 added
Accessibility
Cane noted · gate B · bench info shared
Care
Med timing addressed via show schedule
Customer
High NPS · likely to return
Pushed automatically to your CRM via webhook.
After 4 months
On-sale survival
Smooth
From crashes
Cart abandonment
−40%
Seat advice in chat
Refund processing
Minutes
From days
Day-of contacts handled
100%
Instantly
Industry-specific

Built for events & ticketing.

01

Big-drop scale

Handles tens of thousands of concurrent users without queue collapse.

02

Sightline-aware seating

Knows your seat map and advises like a venue insider.

03

Crisis comms

Postponements, weather, lineup changes — mass outreach with empathy.

04

Logistics upsell

Parking, food, VIP, merch — sold contextually at the right moment.

05

Accessibility-first

Knows accessible seating, services, contacts; serves with dignity.

06

Day-of war room

Surge support on show day; routes safety issues to venue ops instantly.

Who it fits

Made for every shape of events & ticketing.

Concert promoters

Music + comedy

Sports teams & venues

Season + single

Theaters & arts

Subscription + box office

Conferences

Pro events

Ticketing platforms

Multi-event support

Festivals

Multi-day, multi-stage

Common questions

  • Yes — native connectors for the tools event organizers use (CRM, scheduler, billing, catalog). Custom APIs via webhooks.

Ready when you are

Sell out the venue. Survive the on-sale.

14 days · No credit card · Cancel any time

מוכנים כשתהיו מוכנים

תנו לאתר שלכם עובד שלא ישן לעולם.

קביעת דמו