Industry · Local Healthcare

A front desk that books appointments while the office sleeps.

Family practices, physios and specialists: every call, WhatsApp and form turns into a booked slot — with insurance pre-checked.

Local Healthcare · AI agent• Online
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The industry problem

What's breaking in local healthcare right now.

Phones ring busy all morning

Patients try 3 times, give up, and call a competing clinic.

20% no-show rate

Reminders go out late or never — empty slots cost ₪400+ each.

Insurance confusion

"Is this covered?" eats 5 minutes per patient — and front desk guesses wrong.

WhatsApp drowns staff

Patients prefer WhatsApp. Staff can't keep up with the message thread.

How it works · 01

What the front-desk knows

  • Each provider's calendar, specialty and availability
  • Insurance plans accepted and copay rules
  • Clinic services, prep instructions and policies
  • Patient history and recent appointments
  • Triage protocols for urgent vs routine
  • Pharmacy and lab partner details
How it works · 02

What it does for every customer

  • Books, reschedules and cancels appointments 24/7
  • Pre-verifies insurance and quotes patient cost
  • Sends prep instructions, forms and reminders
  • Triages symptoms — routes urgent cases to nurse
  • Handles prescription refill requests
  • Collects no-show fees and rebooks instantly
A real example

Multi-specialty clinic · 6 providers

Daily calls
120
Missed calls
38%
No-show rate
21%
WhatsApp/day
85
Before the AI agent
38%
Calls missed (peak hours)
21%
No-shows
4 min
Per insurance check
₪0
Of after-hours bookings
Friday · 23:40 Reply < 30s
היי, אני צריך תור לרופא משפחה — כואב לי הגרון 3 ימים, חום 38.5
מבין, אני יכול לעזור. החום + כאב גרון 3 ימים מצדיק בדיקה — אבל לא חירום. ד״ר כהן פנוי מחר ב-09:20 או 11:40. המבטח שלך (מאוחדת)? אם כן — ההשתתפות העצמית ₪29.
מאוחדת. ב-09:20
נקבע. אישור + תזכורת בוואטסאפ. אם תרגיש קוצר נשימה או חום מעל 39.5 לפני התור — תתקשר מיד למוקד או לחדר מיון. רפואה שלמה!
What your team sees
Status
✅ Appointment booked
Slot
Mon 09:20 · Dr. Cohen
Insurance
Meuhedet · verified · ₪29 copay
Triage
Routine · safety net flagged
Reminder
SMS + WhatsApp · 24h prior
Pushed automatically to your CRM via webhook.
After 4 months
Bookings 24/7
+47%
Off-hours
No-show rate
8%
Down from 21%
Missed calls
<5%
From 38%
Staff time saved
22h/wk
Reception
Industry-specific

Built for local healthcare.

01

Live calendar

Reads each provider's actual availability — never double-books.

02

Insurance verifier

Checks coverage and quotes copay in real time across all major plans.

03

Safe triage

Clinical protocols escalate urgent symptoms to a human immediately.

04

Smart reminders

SMS + WhatsApp 24h and 2h before — drops no-shows 60%+.

05

Refill requests

Routes refill asks to the right provider with patient history.

06

HIPAA-grade

Encrypted, role-based access, full audit log — clinical-grade compliance.

Who it fits

Made for every shape of local healthcare.

Family practices

Solo and group practices

Physio & rehab

Repeat-visit heavy

Specialists

Cardio, derm, ENT, ortho

Pediatrics

Parent-friendly WhatsApp

Mental health

Privacy-first intake

Dental practices

Recall + hygiene visits

Common questions

  • Yes — native connectors for the tools clinics use (CRM, scheduler, billing, catalog). Custom APIs via webhooks.

Ready when you are

Calm the front desk. Fill the schedule.

14 days · No credit card · Cancel any time

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