Industry · Home & furniture

A showroom assistant that fits big purchases into small rooms.

Sofas, dining tables, beds — measured, matched and delivered with confidence. Without a single in-store trip.

Home & Furniture · AI agent• Online
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The industry problem

What's breaking in home & furniture right now.

Big purchase, big risk

Sofas, beds and dining tables don't fit through doors, halls or rooms. "Will it fit?" stops the cart cold.

Delivery confusion

Lead times, assembly, building access, parking permits — every customer has 5 logistics questions.

Fabric & finish anxiety

Online photos lie. Without confident answers, shoppers wait for a showroom visit they'll never make.

Lead times kill momentum

"8-week lead time" feels like 8 months without a clear plan and weekly updates.

How it works · 01

What the showroom assistant knows

  • Every piece: dimensions, weight, materials, finishes
  • Door / hallway / elevator clearance needed for delivery
  • Lead times, in-stock vs made-to-order
  • Fabric properties: pet-friendly, kid-friendly, cleaning
  • Delivery & assembly logistics by region
  • Customer's room dimensions (collected once)
How it works · 02

What it does for every shopper

  • Confirms whether a piece fits the room — and through the door
  • Sends fabric samples or AR previews
  • Estimates delivery window with weekly progress updates
  • Books delivery slots with assembly add-ons
  • Bundles complementary pieces (rug, lamp, side table)
  • Coordinates returns or refunds for non-fits
A real example

Mid-tier furniture retailer · online + 4 showrooms

SKUs
1,200
AOV
₪5,400
Cart abandon
78%
Returns
"Doesn't fit": 18%
Before the AI agent
5%
PDP chat → purchase
18%
Returns: doesn't fit
Many
Calls about lead times
0
Of after-hours sales
Friday · 23:40 Reply < 30s
Like the stone linen 3-seater. Living room is 230×190. Will it fit?
Yes — 3-seater is 210×95 cm. You'll have ~20 cm clearance left and right. Quick check: door width to the room? Standard 80 cm doors are fine; the sofa enters at 95 cm without legs, which detach. Want me to confirm fabric is pet-friendly?
Yes — two cats. Also when can you deliver to Haifa?
Stone linen is pet-friendly (covers removable, washable). Haifa delivery: next slot Thu Sep 19, 14:00–18:00 — includes assembly. Reserve with ₪500 deposit?
What the showroom team sees
Status
💰 Deposit paid · Delivery booked
Item
3-seater · stone linen · ₪6,490
Room
230×190 · 80cm door · pet-friendly OK
Delivery
Haifa · Sep 19 · 14:00–18:00 + assembly
Upsell
Cushion set ₪320 · added
Pushed automatically to your CRM via webhook.
After 4 months
PDP → purchase
14%
From 5%
Doesn't-fit returns
6%
From 18%
AOV
+24%
Bundles in chat
Lead time NPS
+19
Proactive updates
Industry-specific

Built for home & furniture.

01

Room & door check

Confirms fit with simple room/door questions — and flags risks before purchase.

02

Fabric advisor

Pet, kid, sun, cleaning — every fabric question answered with brand notes.

03

Delivery scheduler

Books delivery and assembly slots region by region.

04

Room bundles

Suggests pairing pieces — rugs, lighting, side tables — for the same room.

05

Production updates

Weekly proactive updates on made-to-order pieces — no chasing.

06

Returns handling

Initiates returns or exchanges with pickup booking and refund tracking.

Who it fits

Made for every shape of home & furniture.

Furniture retailers

Sofas, beds, dining

Home decor

Lighting, textiles, art

Kitchens & built-ins

Custom kitchen sales

Bedding & mattress

Mattress specialists

Office furniture

Workplace & remote

Lighting brands

Designer lighting

Common questions

  • Yes — even 50,000+ SKUs. Catalogs sync via API or feed; product changes propagate instantly.

Ready when you are

Furniture is the ultimate trust purchase. Earn it before they leave the chat.

Demo on your catalog · 14 days · No credit card

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