Industry · Investment Firms

An associate that triages prospects and serves clients.

Wealth managers and brokerages: HNW prospect intake, client servicing, trade questions — without violating advice rules.

Investment Firms · AI agent• Online
Typing|
The industry problem

What's breaking in investment firms right now.

Bad-fit prospects waste advisor time

Advisor takes 45-min discovery call, prospect not in ICP — both lose.

After-hours questions ignored

Client emails Saturday about a position; advisor replies Monday; client unhappy.

Compliance line is fuzzy

Client services reps sometimes drift toward advice — regulatory risk.

Tier-1 servicing drowns RMs

Password resets, statement copies, address changes eat advisor productivity.

How it works · 01

What the associate knows

  • Firm's ICP, account minimums, service tiers
  • Each advisor's specialty and capacity
  • Product platform: funds, structured notes, custody options
  • Compliance boundary between service and advice
  • Client account data (with consent): holdings, performance
  • Common operational requests and SLAs
How it works · 02

What it does for every customer

  • Qualifies prospects against ICP; books fitting advisors
  • Answers operational and account questions (statements, transfers)
  • Educates on products with strict no-advice line
  • Books portfolio reviews, tax meetings, signing sessions
  • Handles document collection (KYC, suitability, FATCA)
  • Routes anything sensitive to compliance or advisor
A real example

Boutique wealth firm · ₪3B AUM · 18 advisors

Inquiries/mo
240
ICP fit
31%
Advisor minutes/lead
65
After-hours requests
22%
Before the AI agent
31%
ICP-fit prospects
65 min
Advisor time per lead
Mon AM
Reply to weekend emails
Risk
Service vs. advice drift
Friday · 23:40 Reply < 30s
Hi — sold a startup last month, looking for wealth management. I have ~₪14M USD liquid + some private positions.
Mazel tov on the exit! That places you well within our service tier. Quick intake to match you with the right advisor — feel free to skip anything: 1) primary currency (USD/ILS/EUR)? 2) any time-sensitive needs (tax year, planned spend, real estate)? 3) interest in private/alts? 4) family / estate considerations?
USD primarily, no immediate need but tax planning would be good, open to alts, married with 2 kids.
Perfect fit for Maya Tal — leads our tech-exit practice (USD-native, alts platform, estate planning specialist). Free 45-min discovery booked Tue 14:00. I've prepared a pre-call brief and a high-level risk profile for Maya to review. Anything else I can answer in the meantime?
What your team sees
Lead
🎯 HNW · ₪14M · tech exit
Routed
Maya Tal · Tue 14:00 · pre-brief sent
Profile
USD · alts open · tax + estate · 2 kids
Compliance
Service intake only · no advice given · log ✓
Time saved
65 min advisor time
Pushed automatically to your CRM via webhook.
After 4 months
Advisor minutes/lead
20 min
From 65
ICP-fit at first contact
84%
From 31%
Off-hours response
Instant
From Mon
Compliance incidents
0
Hard boundary
Industry-specific

Built for investment firms.

01

ICP qualifier

Asks the right questions to filter prospects against your service tier.

02

Advisor matching

Routes to advisors by specialty, capacity and client persona.

03

KYC / suitability collection

Captures documents and answers with audit-trail compliance.

04

No-advice hard line

Architected to never give personal advice — education + service only.

05

Servicing automation

Statements, transfers, address changes, password resets — self-serve in chat.

06

Multi-currency clients

USD, EUR, GBP, ILS — native multilingual for global HNW families.

Who it fits

Made for every shape of investment firms.

Wealth managers

HNW & UHNW

Brokerages

Retail & sophisticated

Family offices

Multi-family ops

Private banks

Tier-1 servicing

Asset managers

Distribution + IR

Crypto wealth

Digital asset firms

Common questions

  • Yes — native connectors for the tools wealth firms use (CRM, scheduler, billing, catalog). Custom APIs via webhooks.

Ready when you are

Protect advisor time. Serve clients instantly.

14 days · No credit card · Cancel any time

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