Industry · Mental Health & Therapy

An intake coordinator that matches patients to therapists safely.

Therapy practices, psychiatry and telehealth: matching, intake and scheduling with strict safety protocols.

Mental Health & Therapy · AI agent• Online
Typing|
The industry problem

What's breaking in mental health & therapy right now.

Patient match is guesswork

Directory listings; patient picks blindly; first session is a bad fit; they drop out.

Crisis routing risk

Untrained intake misses suicidal ideation language — clinical and legal risk.

Scheduling is painful

Therapists hate admin; weeks of back-and-forth to book a first session.

Cost & insurance opaque

Patient unsure about coverage; postpones starting; condition worsens.

How it works · 01

What the intake coordinator knows

  • Therapist roster: modalities, populations, availability
  • Approved intake questions and safety screens
  • Crisis protocols (escalation, hotlines, ER triggers)
  • Insurance and sliding-scale policies
  • In-person vs. video options and locations
  • Boundary: matching only, never therapy
How it works · 02

What it does for every customer

  • Conducts safe intake with screening tools
  • Matches therapist by modality, population, fit
  • Detects crisis language and escalates immediately
  • Books first session and handles cancellations
  • Explains insurance and sliding-scale clearly
  • Sends pre-session forms and reminders
A real example

Therapy collective · 40 therapists · 6 specialties

Intake requests/mo
240
Match → book
38%
Wait to first session
11 days
Drop-after-1
31%
Before the AI agent
11 days
Avg wait to first session
31%
Drop after session 1
Manual
Crisis escalation
Guesswork
Therapist matching
Friday · 23:40 Reply < 30s
I've been struggling with anxiety for months. I'm 34, work is impossible. Looking for a therapist who does CBT, evenings, Hebrew or English fine. Insurance is Clalit Mushlam.
Thank you for reaching out — taking that step matters. Before matching, a short safety screen we ask everyone (it's about your safety, not assessing you): in the past 2 weeks, have you had thoughts of harming yourself or that you'd be better off not here? Take your time — there are no wrong answers, and this stays confidential.
No, nothing like that. Just very anxious and overwhelmed.
Thanks for answering. Based on what you shared, three good matches: Talia (CBT, anxiety specialty, Tue/Thu evenings, Hebrew + English, video or in-person Tel Aviv), David (CBT-ACT, evenings, Hebrew, video only), Maya (CBT, anxiety + work stress, Wed evenings, English-first). Clalit Mushlam reimburses ₪240/session for all three. Talia has a free 15-min match call open tomorrow 19:00 to see if you click — want me to book?
What your team sees
Patient
✅ Safe · screen clear · matched
Therapist
Talia · CBT anxiety · Tue/Thu eves
Insurance
Clalit Mushlam · ₪240 reimbursement
Booking
Free 15-min match call · tomorrow 19:00
Notes
Anxiety · work overwhelm · 34yo
Pushed automatically to your CRM via webhook.
After 4 months
Wait to first session
3 days
From 11
Drop after 1
14%
Better matching
Crisis detection
100%
Hard protocol
Intake hours
−80%
Therapist time saved
Industry-specific

Built for mental health & therapy.

01

Trauma-informed intake

Warm, slow-paced, never extractive — designed by clinicians.

02

Crisis hard-stops

Detects risk language; escalates to crisis line or on-call clinician instantly.

03

Smart therapist match

Modality, population, language, schedule, fit — not random directory.

04

In-person + video

Books either with the right location and link.

05

Transparent cost

Insurance reimbursement and sliding-scale explained without shame.

06

HIPAA + ethical AI

PHI safe; intake notes accessible only to matched clinician.

Who it fits

Made for every shape of mental health & therapy.

Therapy practices

Solo & collective

Psychiatry

Meds + therapy

Telehealth platforms

Video-first care

Campus counseling

Student services

EAPs

Employee assistance

Couples & family

Specialized intake

Common questions

  • Yes — native connectors for the tools mental health practices use (CRM, scheduler, billing, catalog). Custom APIs via webhooks.

Ready when you are

Match safely. Get patients to care faster.

14 days · No credit card · Cancel any time

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