Update email, change plan, manage team, export data, close account — all self-serve in chat, with the right safeguards.
Simple account changes shouldn't require a ticket. They still do, in most products.
Email-based account changes take days for things that should take seconds.
Most account tickets are routine. Bots haven't been able to do them safely — until now.
User mgmt, billing, plans — secure access via tokens.
What can be self-served vs. what requires step-up auth or human review.
Customers self-serve from the chat embedded in their account.
Self-served, escalated, failed auth — visible.
Admin asks to add seats. Assistant calculates proration, confirms, updates the plan.
Live conversation
Admin asks to add seats. Assistant calculates proration, confirms, updates the plan.
Risky actions require additional auth — email confirm, MFA.
Invite, remove, change roles — all in chat with permission checks.
Upgrade, downgrade, add seats — with proration math visible.
Self-serve export with rate limiting and audit trail.
Cooling-off period, retention save flow, clean deletion.
What's self-served, what escalates, where users get stuck.
Step-up auth for sensitive actions; full audit trail.
Ready when you are
14 days · No credit card · Live in 10 minutes