An AI agent that answers 80% of your tickets instantly, in any language, with the same tone your team uses — and escalates the rest with full context.
Customers expect minutes. Anything slower feels broken — and reads as broken in reviews.
Shipping, returns, password resets. Human time wasted on questions a doc would answer.
Hiring multilingual support is expensive and slow. Translation tools are clunky for support nuance.
Help center, policies, FAQs, internal SOPs — auto-indexed with Contextual Retrieval.
Order lookup, account info, ticketing — secure, scoped tool calls. No data leaks.
Widget + email + WhatsApp. The same agent across every channel.
Auto-resolved %, CSAT, escalations — visible per intent and per channel.
A customer asks about a late order at 2am. The assistant authenticates them, looks up the order, and gives a real answer.
Live conversation
A customer asks about a late order at 2am. The assistant authenticates them, looks up the order, and gives a real answer.
Website chat, WhatsApp, Instagram, email — same brain, same memory.
Order, account, subscription lookups gated by real auth — never leaked.
Native fluency in every language Claude supports, including Hebrew.
When a human is needed, the full chat + context lands in your inbox/tool.
Anthropic-style RAG. Answers grounded in your real policy, not made up.
Every conversation auto-scored. Bad answers trigger a content-gap alert.
Contextual Retrieval forces it to ground answers in your docs. When it doesn't know, it says so and escalates.
Ready when you are
14 days · No credit card · Live in 10 minutes