Use case · E-commerce sales

An online seller that works while you sleep.

Every visitor gets a personal shopping assistant that knows your full catalog, recommends exactly the right product, and adds it to the cart — without ever leaving the chat.

UserGot a gift for my brother under $80?
Luma Jewelry
Shopping assistant
Online
3 picks for your brother
Minimal Silver Bracelet
$644.9
The problem

Why it isn't working right now.

73%
of visitors leave without buying

Not because the product is wrong — because they couldn't find it. Search bars don't understand “something fun for summer.”

57%
of orders happen 8pm–2am

Peak shopping = the exact hours your team has gone home. Every unanswered question is a lost sale.

70%
of carts are abandoned

“Wait, does this come in another color?” — no answer, customer closes the tab. Forever.

How it works

Four steps. No engineering.

2–5 min
01

Connect your store

WooCommerce / Shopify — install the plugin. Auto-syncs products, prices, stock, variations, and images.

5–30 min
02

It learns your catalog

Reads every product and description. Builds a semantic search index (Voyage AI). Picks up your brand's tone.

Same day
03

Goes live

One line of code on your site activates the widget. Brand colors, position, behavior — fully customizable.

Compounding
04

Improves over time

Every conversation is logged. Analytics show top questions, gaps in the catalog, drop-off points.

Example

What a real conversation looks like

A visitor wants a gift. She doesn't know the catalog. The assistant does — and turns that into three precise picks, an upsell, and a closed sale.

Live conversation

What a real conversation looks like

A visitor wants a gift. She doesn't know the catalog. The assistant does — and turns that into three precise picks, an upsell, and a closed sale.

Avg response 1.4s
Hi, looking for a gift for my partner. She likes silver, minimalist style, budget $220.
Great brief. With those criteria, here are 3 I'd strongly recommend:
Silver Hoop Earrings
$1854.9
Classic, minimalist — works day to evening.
Thin Chain Bracelet
$1454.9
Half the people who bought the earrings above also bought this. Perfect set.
Silver Signet Ring
$2004.9
Popular pick for minimalist taste.
The earrings look great. Comes in gold?
Yes — same design in 14K gold for $345. There's also a gold-plated version at $195 if you want to stay in budget.
Results
Conversion
+86%
1.4% → 2.6%
AOV
+18%
$110 → $130
Night chats
31%
of total volume
Auto-resolved
94%
no human needed
What's inside

Built to do the work.

Product cards in chat

Image, price, reviews, and an Add to cart button — all without leaving the conversation.

Real recommendations

Not keyword search — actual understanding. “Something fun for summer” returns the right products.

Cross-sell & upsell

“People who bought this also bought…” — built into the assistant's logic, not an afterthought.

Live variations

“Another color?” “What sizes?” — instant answers from your live inventory.

Stock-aware

Sees stock in real time. If something's out, it offers an in-stock alternative.

Built-in mini-cart

Customer collects 3 items in the chat, taps Checkout — clean handoff to your payment page.

Common questions

  • The assistant sees inventory in real time and offers an in-stock alternative instead of false hope.

Ready when you are

In one week you'll have a seller who works 24/7.

14 days · No credit card · Live in 10 minutes

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