Detect emergencies and high-severity issues automatically, escalate to the right humans immediately, and never miss a critical moment.
Triage by hand at scale always misses some. The ones missed are the ones that matter most.
In healthcare, safety, and crisis contexts, response time isn't a metric — it's the metric.
Over-escalation fatigues responders. Triage has to be both sensitive and specific.
Keywords, intent patterns, customer context — combined into transparent severity scores.
Learn from real prior cases — both true positives and false positives.
Chat, email, SMS, social — triage runs on every inbound.
True positive rate, false positive rate, time-to-escalation — visible.
Patient sends a post-op message that suggests serious complication. Triage catches it and pages on-call.
Live conversation
Patient sends a post-op message that suggests serious complication. Triage catches it and pages on-call.
Transparent multi-signal scoring — keyword, context, history, intent.
Slack, PagerDuty, SMS, phone — right responder, right time.
Every triage decision logged for compliance and review.
False positives and missed cases feed back into the model.
Severity detection across languages.
Sensitivity, specificity, time-to-escalation — visible to leadership.
No — it triages severity and routes. Diagnosis is the human's job.
Ready when you are
14 days · No credit card · Live in 10 minutes