Use case · FAQ automation

FAQ pages — but answers, not pages.

Your real FAQ isn't a page. It's the same five questions asked 10,000 different ways. The assistant gives the answer, not a link.

UserWhat's your return window?
Common
Helper
Online
Quick answer
30-day returns, free
easy
The problem

Why it isn't working right now.

47%
give up on FAQ pages

Long lists, bad search, jargon. The shopper would rather email.

6 min
avg time to find an answer

Tab-switching, ctrl-F, scrolling. That's a shopper losing patience.

78%
of tickets are FAQ-shaped

Things already documented somewhere. They still hit the support inbox.

How it works

Four steps. No engineering.

10 min
01

Point at your FAQ

URL, help center, or doc upload. Auto-indexed with full context.

1 hour
02

Calibrate tone

Match your brand voice — formal, casual, witty. Same answer, your style.

Same day
03

Embed anywhere

Widget, popup, embedded inline on your FAQ page itself.

Weekly
04

See content gaps

Top unanswered questions become your next batch of doc updates.

Example

One answer, three phrasings

Three shoppers, three ways of asking the same thing — one assistant that understands all of them.

Live conversation

One answer, three phrasings

Three shoppers, three ways of asking the same thing — one assistant that understands all of them.

Avg response 1.1s
How long do I have to return something?
30 days from delivery, free return shipping in the US.
Can I send back this hoodie? I got it 3 weeks ago.
Yes — you're 9 days inside the 30-day window. Want me to start the return?
Do you do refunds?
Yes — refunds to original payment, processed within 3 business days of receiving the return.
Results
Deflection
82%
of FAQ-shaped tickets
Time to answer
1.1s
vs. 6 minutes
Content gaps
12/wk
surfaced automatically
Tickets / order
−54%
post-launch
What's inside

Built to do the work.

Intent-based search

Understands synonyms, context, and casual phrasing.

Inline citations

Optional citation links so power users can read the source.

Brand tone

Same answer, your voice — calibrated once, applied everywhere.

Multilingual

Translates your one source of truth into 90+ languages on the fly.

Gap detection

Unanswered questions become your next doc-update queue.

Helpfulness scoring

Per-answer thumbs and resolution analytics.

Common questions

  • No — keep the page for SEO. The assistant just makes it usable inside the site.

Ready when you are

Stop linking to FAQ. Just answer.

14 days · No credit card · Live in 10 minutes

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