Use case · Internal wiki

Your company's wiki — but it answers back.

Employees ask in Slack or Teams; the assistant pulls answers from Confluence, Notion and shared drives — with the right access controls.

UserWhat's our PTO policy in Germany?
Inkwell
Wiki helper
Online
From HR · Germany
30 days statutory + 5 company
—cited
The problem

Why it isn't working right now.

30%
of work time on searching

Knowledge workers spend nearly a third of their time looking for information.

—
“ask in Slack” fatigue

Every question becomes interruption time for someone senior.

—
knowledge silos

Same info lives in 4 places — half wrong, half stale, nobody knows which.

How it works

Four steps. No engineering.

1 week
01

Connect your knowledge

Confluence, Notion, Google Drive, SharePoint — all indexed with permissions.

1 day
02

Map team boundaries

Who can see what — HR vs. engineering vs. finance. Access enforced.

Live
03

Embed in Slack / Teams

Employees ask where they already work. No extra portal.

Weekly
04

Watch usage + gaps

Top questions, content gaps, search success — visible to ops.

Example

A policy question, resolved in chat

Employee in Berlin asks about PTO. Assistant pulls from HR docs and cites the source.

Live conversation

A policy question, resolved in chat

Employee in Berlin asks about PTO. Assistant pulls from HR docs and cites the source.

Avg response 1.1s
What's our PTO policy for Germany?
Germany: 30 days statutory PTO + 5 company days = 35 total. Sick days are separate and unlimited. Source: HR/Germany/Leave-Policy.
Does that include public holidays?
No — public holidays (9 federal + state-specific) are additional. Source: HR/Germany/Holidays-2025.
Who do I talk to about a long sabbatical?
Sabbatical requests go through People Ops — Sarah Chen for Europe. Slack: @sarah.chen.
Results
Search success
94%
across silos
Time-to-answer
<2s
vs. minutes
Senior interruptions
−63%
questions self-serve
Doc freshness
+47%
gaps surfaced weekly
What's inside

Built to do the work.

Permission-aware

Respects source-system permissions — nothing leaks.

Contextual Retrieval

Grounded answers with citations — never invented.

Slack + Teams native

Employees ask where they already work.

Multi-source

Confluence, Notion, Google Drive, SharePoint, Jira — unified.

Staleness detection

Surface docs older than a threshold for review.

Knowledge analytics

Top questions, gaps, popular docs, dead content.

Common questions

  • Yes — respects source-system permissions; nothing crosses a boundary.

Ready when you are

Stop interrupting seniors — let the wiki answer.

14 days · No credit card · Live in 10 minutes

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