Walk new customers (or employees) through the first mile with personalized guidance, in-context help, and progress tracking.
Most products lose new users in onboarding — not because they don't fit, but because they got stuck.
Every step between signup and first real value is a loss-aversion event.
High-touch onboarding works but doesn't scale to long-tail customers.
Define key milestones from signup to first value.
Different paths for different roles, sizes, use cases.
In-product widget, email follow-ups, Slack/Teams check-ins.
Per-step completion, time-to-value, drop-off — visible.
New user signs up. Assistant walks through three steps personalized to their use case.
Live conversation
New user signs up. Assistant walks through three steps personalized to their use case.
Different paths for different roles, sizes, use cases.
Knows where each user is, picks up where they left off.
Email, in-app, Slack — gentle nudges, not nag.
First-action celebrations to reinforce behavior.
Escalates to CSM at the right moment, with context attached.
Per-step completion and drop-off — visible.
Yes — JS SDK, server SDK, plus webhooks for cross-system events.
Ready when you are
14 days · No credit card · Live in 10 minutes