Use case · Reminders

Reminders that actually reduce no-shows.

Smart cadence by SMS, email and chat — confirms attendance, reschedules early, and only escalates when needed.

UserHi Sam — confirming your 3pm appointment tomorrow?
Pulse Remind
Reminder bot
Online
Easy buttons
Confirm · Reschedule · Cancel
—1 tap
The problem

Why it isn't working right now.

23%
no-show rate

Without targeted reminders, service industries quietly lose 20%+ of nightly capacity.

<5%
open SMS reminders

One-size reminders get ignored. Smart cadence beats generic blasts.

—
late cancels = lost slot

Cancellations that come too late are worse than no-shows — slot can't be re-filled.

How it works

Four steps. No engineering.

1 day
01

Connect appointments + channels

Bookings, SMS, email, WhatsApp — unified.

1 day
02

Design the cadence

Per-service reminder cadence with re-confirm and reschedule logic.

Live
03

Auto-send

Reminders fire at the right time on the right channel.

Weekly
04

Iterate by outcome

Confirm, no-show, reschedule rates per cadence and channel — visible.

Example

A reminder that recovers the slot

Patient gets reminded 24h out. They can't make it — the slot gets opened up in time to refill.

Live conversation

A reminder that recovers the slot

Patient gets reminded 24h out. They can't make it — the slot gets opened up in time to refill.

Cadence: 24h, 2h
Hi Sam — quick confirm of your 3pm tomorrow with Dr. Lee? Reply 1 to confirm, 2 to reschedule, 3 to cancel.
2 — need to reschedule, can we do Friday?
Yes — Dr. Lee has Fri 10am, 11:30am, or 4pm. Which?
Fri 11:30am.
Done. Old slot (Tue 3pm) released; the waitlist will be offered automatically.
Results
No-show rate
−47%
smart cadence
Slot recovery
63%
of late cancels refilled
Reminder open
82%
vs. 5% mass blast
Staff time
−4h/wk
no calling required
What's inside

Built to do the work.

Multi-channel cadence

SMS, email, WhatsApp, chat — channel of choice per customer.

One-tap reschedule

Customers reschedule in one tap — frees the slot in time to refill.

Waitlist routing

Cancelled slots auto-offer to the waitlist.

Configurable cadence

Per-service cadence — dentists differ from yoga differs from haircuts.

Multilingual

Reminders sent in the customer's preferred language.

Outcome analytics

Confirm, cancel, no-show rates by cadence and channel — visible.

Common questions

  • Way under SMS reminder services — and far smarter.

Ready when you are

Halve your no-shows — without lifting a finger.

14 days · No credit card · Live in 10 minutes

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