Use case · Reservations

Reservations that fit your real capacity.

Restaurants, hotels, venues — chat-based reservations with table/room logic, deposits, and smart waitlists.

UserTable for 4 Saturday at 8.
Maison
Reservations
Online
Almost full — 2 options
Sat 7:30pm or 9pm
$25 deposit/seat
The problem

Why it isn't working right now.

1 in 3
calls go unanswered

Hostess at the door + phone ringing = lost reservations every hour.

18%
no-show rate

Reservations without commitment quietly destroy nightly margins.

6 days
avg planning horizon

Most reservations are made under a week out. Slow response kills the booking.

How it works

Four steps. No engineering.

1 day
01

Map capacity + rules

Tables, rooms, seating logic, turn-times, special-event blocks.

1 day
02

Encode policies

Deposits, cancellation, large-party requirements, dress code, blackout dates.

Live
03

Open reservations

Website, Instagram, WhatsApp — same flow, same capacity logic.

Daily
04

Optimize occupancy

Per-night occupancy, no-show rates, deposit conversion — visible.

Example

A near-full Saturday, handled gracefully

Customer asks for a peak-time table. Assistant offers two options, takes a deposit, and confirms.

Live conversation

A near-full Saturday, handled gracefully

Customer asks for a peak-time table. Assistant offers two options, takes a deposit, and confirms.

Avg response 1.1s
Table for 4 Saturday at 8?
We're full at 8pm. We have 7:30pm or 9pm available. Both are window tables.
7:30 works.
Reserving for 4 at 7:30pm Saturday. A $25/seat deposit holds the table — refundable if you cancel by Friday. OK to charge?
Yes — go ahead.
Reserved. SMS confirmation sent. See you Saturday.
Results
Reservations / week
+47%
shifted from phone
No-show rate
−63%
with deposits
Cover utilization
+18%
smart filling
Avg party size
+0.4
inline upsells
What's inside

Built to do the work.

Capacity-aware

Books inside real table/room logic — no manual juggling.

Deposits

Configurable per service, time, or party size.

Smart reminders

Cadence reminders cut no-shows decisively.

Waitlist integration

Full nights roll into managed waitlists — see Waitlist Management.

Multilingual

Reservations in any language — including Hebrew, Arabic.

Occupancy analytics

Per-night, per-section utilization — visible.

Common questions

  • Yes — Toast, Square, OpenTable, SevenRooms, and via API.

Ready when you are

Fill the room — without missing a call.

14 days · No credit card · Live in 10 minutes

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